Community program

OmniRide Receives Outstanding Community Program Award from VTA

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WOODBRIDGE, VA – Virginia Transit Association (VTA) Honored OmniRide with the Outstanding Community Program Award on Thursday, June 2 at the VTA Annual Meeting in Richmond.

Prince William County Supervisor and PRTC* Chairman Victor Angry and OmniRide Planning Director Perrin Palistrant accepted the award on behalf of the organization. Several employees from OmniRide and Keolis were present. OmniRide enters into a contract with Keolis to operate and maintain OmniRide’s bus service.

*OmniRide is the trade name of the Potomac and Rappahannock Transportation Commission (PRTC).

The award recognized OmniRide for the organization’s 360° outreach program, which aimed to reach the public regarding OmniRide’s new microtransit service in Manassas Park. Prior to the Board voting on the proposed service, OmniRide launched a comprehensive outreach plan to regional stakeholders, current users and potential new users, to provide information on the need for the new service and gather feedback on the service offered.

Similar to Lyft or Uber, microtransit allows riders to book a ride through their phone or by calling OmniRide’s customer service desk. Instead of OmniRide’s traditional bus service, passengers are transported in vans. Upon request, a van would be dispatched to pick up passengers and deliver them to their destination. The new service will come into effect in December 2022.

“OmniRide is honored to receive this award. It represents the hours of work spent listening to our riders, our employees and our community to create the kinds of services that increase ridership and impact lives,” said Bob Schneider, Executive Director of OmniRide. “While this award was focused on the Manassas Park microtransit project, we have already applied some lessons for our planned Sunday service expansion, scheduled for August 2022.”

OmniRide Director of Development Joe Stainsby said, “We’re trying harder than ever to focus our efforts on effectively listening to our riders. We’re making ourselves available longer, in more places, in more languages ​​and in more media than before and we’ve found that meeting people where they are allows us to get that critical level of feedback that we need to improve our service. Stainsby continued, “This is just the start of this program, and we hope to continue to develop this approach in the years to come.”

Founded in 1977, the VTA provides public education and legislative advocacy to support public transport systems across the Commonwealth. The VTA has 57 members in total, including 24 transit properties and 33 corporate and associate members.

This is the second award OmniRide has received from VTA in the past year. The VTA presented OmniRide with the Outstanding Safety Award at a ceremony in September at Tysons Corner. The award recognizes innovation and success in developing, implementing and measuring a culture of safety.

For more information, visit OmniRide.com.

About Us

The Potomac and Rappahannock Transportation Commission (PRTC), doing business as OmniRide, provides a variety of services in Prince William County, Stafford County, City of Manassas and Manassas City Park, including: the OmniRide Express and OmniRide Local bus lines; OmniRide Ridesharing to promote carpooling and vanpools; and OmniRide Employer Services which helps companies implement and expand commuter benefit programs. PRTC also co-sponsors the Virginia Railway Express in partnership with the Northern Virginia Transportation Commission.